[上海]Advance Officer

Advance Officer, Retail Banking and Wealth Management

(No. of Vacancy: 2; Location: Shanghai)

Some careers prize diversity more than others.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Retail Banking and Wealth Management

Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an ambitious individual to join this team in the role of Advance Officer.

In this role, you will:

• To identify emerging mass affluent customers with large deposits, evaluate customer’s need & cross-sell RBWM products including Wealth Management products and service.
• To deliver high standard of professional service to ensure customer satisfaction.
• To maintain service enhancement by assisting SBM & Advance Wealth Manager in cultivating the Sales &Service culture, in ensuring the professional environment of the bank hall and handling difficult situations to customers’ satisfaction.
• To support SBM & Advance Wealth Manager in implementing Sales & Service plan for the department. Ensures the targets set under Sales & Service programmes are met.

To be successful in the role, you should meet the following requirements:

• Bachelor degree or above (recognized by the state)
• About 1 years’ related working experience
• General knowledge of full range of Bank’s Retail Banking & Wealth Management (RBWM) banking products and services
• Mature and with commercial orientation
• Basic spoken and written English
• Good interpersonal and communication skills
• Independent, sociable and able to work under pressure
• Good team player
• Well organized

You’ll achieve more when you join HSBC.

http://www.hsbc.com.cn/1/2/careers-cn

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited

HSBC is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. Applications are welcome from all qualified candidates.

Data held by the Bank relating to employment applications will be kept confidential and used only for processing applications. Applicants who are not contacted within eight weeks may consider their application unsuccessful. The Bank will retain their applications for a maximum period of one year and may refer suitable applicants to other vacancies within the Group.

Issued by HSBC Bank (China) Company Limited